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Frequently Asked Questions
How quickly do you respond to enquiries?
We respond to all enquiries within 24 hours during business days. For urgent equipment needs, call us directly or reach out via WhatsApp for the fastest response.
What information should I include in my quote request?
Include the type of material you need to crush, your desired output size and capacity, and any site-specific requirements. The more detail you provide, the faster we can recommend the right equipment.
Do you ship equipment internationally?
Yes. We handle full logistics including shipping, customs clearance, and delivery to your job site. Our team manages the entire process so your equipment arrives ready to operate.
Can I schedule a site visit or equipment demo?
Absolutely. Contact us to arrange a site assessment or live equipment demonstration. We'll evaluate your operational needs and recommend the optimal crushing solution.
Do you provide after-sales support and spare parts?
Yes. We maintain a regional parts inventory and have factory-trained technicians available for maintenance, repairs, and on-site technical support.
What payment terms do you offer?
We offer flexible payment terms tailored to your project. Contact our team to discuss financing options, lease-to-own arrangements, and payment schedules that work for your business.